Return Policy
Barbs Wellness LLC only offers quality products at fair market prices. We
make a solid effort to provide detailed information about our products helping you
formulate an informed purchase decision. It is understandable that circumstances
sometimes change our purchase decisions no matter how well informed we are.
If you are unsure if any of our products are right for you please
contact us
for more information before making a purchase. We welcome your inquiries and
want you to be sure of your purchase decision.
Emco Tech Water Ionizers
We invite you to try out our quality Emco Tech ionizers. We are so sure that you will be satisfied that we offer you a 14 day money back guarantee.
If at any time in the first 14 days you wish to return your unit, we will give you a full refund,
providing that your ionizer is returned in “as new condition” and in its original packing.
The 14 day return window begins on the purchase date.
"As new condition" means the ionizer is not scratched, damaged or broken
in any way and is returned with all the hoses, connectors, parts, manuals
and DVDs etc. Damaged, scratched etc. water will not be accepted for a full
refund however original warranty will apply to any water ionizer purchased
from us.
Please contact us for customer service if there are any questions
pertaining to warranty or water ionizer returns.
Return Policy for all Items other than Water Ionizers
If you have NOT used any product, and NOT broken the manufacturer's seal on the box,
you can return the products within 30 days of purchase for a full refund less original shipping cost. Return shipping and associated cost will be the
responsibility of the customer.
If you have broken the manufacturer's seal or used the product in any way, returns and refunds are voided. The exception would be
product defects or not getting what you originally ordered and if that is the case we will cover shipping cost and replacement or refund of your original order.
Important
No return can be accepted without our prior authorization. Please
contact us to receive your *Return Merchandise Authorization Number (RMA#).
We will notify you of your refund once we have processed the returned item.
You can expect a refund to be sent within 5 business days of our receiving your return.
Please note that refunds and transfer between banks can take 1 to 5 days.